ҚАЗАҚСТАННЫҢ ЖОҒАРЫ БІЛІМ БЕРУ ЖҮЙЕСІНДЕ ЕУРОПАЛЫҚ САПАНЫ БАСҚАРУ ҚОРЫНЫҢ МОДЕЛІН ЕНГІЗУ

Зерттеудің мақсаты – шетел əдебиеттеріне шолу негізінде жоғары білім беру саласында сапа менеджментінің жаңа құралын ұсыну жəне білім сапасын басқару мен жоғары оқу орындарының тиімділігін арттырудағы Еуропалық басқару сапасы қорының (EFQM) озықтық моделінің маңызды факторларын атап көрсету.
Əдіснамасы EFQM жетілдіру моделіне арналған жəне оның жоғары білім беру саласында қолдану мүмкіндігі туралы қолданыстағы шетелдік əдебиеттерді талдау болып табылады. Мақалада еуропалық сапа моделі, құрылымы жəне оның маңызды факторлары егжей-тегжейлі талданылады. Сонымен қатар, бұл зерттеу шетелдік зерттеулер негізінде жоғары білім берудегі EFQM excellence моделінің сенімділігі мен қолданылуын растайды.
Зерттеудіңбірегейлігі/құндылығы. Ұсынылып отырылған жетілдіру моделі негізінде отандық академиктерге, ғалымдарға жəне университет басшыларына сапа менеджменті тəжірибесін қалыптастыруда теориялық нұсқаулық болып табылады. Зерттеудің ерекшелігі жоғары оқу орындарында өндірістен алынған сапаны басқарудың тиімді құралы ретінде EFQM моделін қолдануға болатындығына баса на зар аударады. Сонымен қатар, бұл зерттеу EFQM сапа моделі мəселесін аймақтық деңгейдегі жоғары білім беруде қолданылатын сапаны басқарудың тиімді құралы ретінде зерттеуге арналған алғашқы əрекет болып табылады.
Зерттеу нəтижесі – шетелдік тəжірибе негізінде жоғары білім беру саласында EFQM excellence моделінің сенімділігі мен қолданылуының негіздемесі.

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