ASSESSMENT OF THE COMPETENCE APPROACH IN THE TRAINING OF CIVIL SERVANTS: THE EXPERIENCE OF THE ACADEMY OF PUBLIC ADMINISTRATION OF KAZAKHSTAN

The purpose of the study: The study is aimed at assessing how the competence-based approach implemented in the personnel training system at the Academy of Public Administration contributes to the eff ectiveness and adaptation of future civil servants to modern challenges and requirements of the service in conditions of uncertainty.

Methodology: The methodology includes an analysis of educational programs and practices implemented by the Academy, with a focus on the competence approach. The assessment includes the study of the application of the approach in the selection, training, and development of personnel, taking into account the requirements of the civil service.

Originality / value of the research: The article is a primary study devoted to the analysis of the experience of the Academy of Public Administration in the context of the application of a competence-based approach in the process of training personnel for public service. The results of the study can serve as a basis for further improvements in the system of training civil servants.

Findings: The study emphasizes that the competence approach and competence management in Kazakhstan are aimed at strategic planning of human resources and improvement of public service. However, despite the improvements, there is insuffi cient use of competencies, which requires a wider introduction of information about competencies in government agencies and educational institutions to attract young talents.

1. Weber, M. (2004). Hozyajstvo i obshchestvo. Zapadnaya ekonomicheskaya sociologiya: Hrestomatiya sovremennoj klassiki. Moscow, ROSSPEN Publ., 59-82 (In Russian)

2. Weber, M. (2013). Izbrannoe: Protestantskaya etika i duh kapitalizma. St. Petersburg, Center for Humanitarian Initiatives Publ., 656 p. (In Russian).

3. Merton, R. (2006). Social'naya teoriya i social'naya struktura. Moscow, AST, 873 p. (In Russian).

4. O gosudarstvennoj sluzhbe Respubliki Kazahstan, Zakon Respubliki Kazahstan ot 23 noyabrya 2015 goda № 416-V ZRK. (2015). Adіlet. Retrieved October 6, 2023, from https://adilet.zan.kz/rus/docs/Z1500000416 (In Russian).

5. McClelland D. C. (1973). Testing for Competence Rather Than for Intelligence. American Psychologist, 28(1), 1-14.

6. Homskij, N. (1972). Yazyk i myshlenie. Moscow university publishing house, 126 p. (In Russian).

7. Boyatzis, R. (1982). The Competent Manager: A Model for Eff ective Performance. New York: John Wiley & Sons. 340 p.

8. OESR. (2021). OESR v Kazahstane, ocenka i rekomendacii, Issledovanie kompetencij vzroslyh. Paris, 39 p., DOI: https://dx.doi.org/10.1787/9789264313835-en. (In Russian).

9. Zhakypova, F. N., Ahmetov, A. A., Davletbaeva, Zh. Zh., Rysbekova, Zh. K. and Zharov, E. K. (2017). Etika i normy povedeniya gosudarstvennogo sluzhashchego: rukovodstvo. Akademiya gosudarstvennogo upravleniya pri Prezidente Respubliki Kazahstan, Astana. 43 p. (In Russian).

10. Ob utverzhdenii Koncepcii razvitiya gosudarstvennogo upravleniya v Respublike Kazahstan do 2030 goda. (2021). Adіlet. Retrieved October 6, 2023, from https://adilet.zan.kz/rus/docs/U2100000522 (In Russian).

11. Giesbrecht, T., Scholl, H. and Schwabe, G. (2016). Smart advisors in the front offi ce: Designing employee-empowering and citizen-centric services. Government Information Quarterly, 33(4), 673-675.

12. Transforming the French Civil Service to Meet the Challenges of the 21st Century. (2022). Ministre de la transformation et de la fonction publique. 23 p.

13. Liukinevičienė, L. and Buivydienė, L. (2016). Assessment of Civil Servants’ General Competencies while Implementing the Civil Service Competency Model in Lithuanian Municipalities. Socialiniai tyrimai / Social Research, 39(2), 16-27.

14. Šiugždinienė, J. (2006). Competency Management in the Context of Public Management Reform. Viešoji Politika Ir Administravimas, 18, 26-33.

15. Zlatanovic, I. and Antonijevic, S. (2009). Experience of Civil Servants Training in Serbia. Public Policy and Administration: Challenges and Synergies. Ed. Katarina Staronova, Laszlo Vass. Bratislava. NISPAcee, 257 p.

16. About SHL. (n.d.). SHL. Retrieved October 8, 2023, from https://www.shl.com/about/.

17. Plan razvitiya Agentstva Respubliki Kazahstan po delam gosudarstvennoj sluzhby na 2023-2027 gody (2023). Offi cial website of the Agency of the Republic of Kazakhstan for Civil Service Aff airs. Retrieved October 8, 2023, from https://www.gov.kz/memleket/entities/qyzmet/documents/details/401166?lang=ru (In Russian).