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The impact of emotional brand loyalty on the behavior of Kazakhstan fashion industry consumers

https://doi.org/10.52821/2789-4401-2025-3-91-105

Abstract

Purpose of the Research.The main purpose of this research paper is to examine the impact of brand love on consumer purchasing behavior within the Kazakhstan fashion industry. It emphasizes the emotional bonds consumers form with brands and how these connections influence their buying decisions.
Methodology. This study employs a mixed-methods approach, incorporating observational studies, focus groups, and surveys to explore the dynamics of brand love. Data collection was conducted through primary and secondary sources using questionnaires and qualitative measurements. A strategic sampling plan was applied to ensure representation across diverse demographic groups. The research also includes rigorous testing of the reliability and validity of the research instruments and evaluates key hypotheses.
Originality/Value of the Research. This study provides actionable insights for marketers and brand strategists seeking to enhance consumer engagement and loyalty. By examining the emotional aspects of brand love in an emerging market context, it offers valuable contributions to both academic research and practical brand development strategies.
Findings. The analysis reveals significant demographic trends and confirms the reliability of the research tools. It demonstrates that brand love plays a crucial role in shaping consumer behavior. The study also acknowledges limitations related to sample size, cultural variability, and the subjective nature of psychological constructs.

About the Authors

R. M. Potluri
KBTU Business School, Kazakh-British Technical University
Kazakhstan

Rajasekhara Mouly Potluri – Professor, PhD

Almaty 



A. K. Jumasseitova
KBTU Business School, Kazakh-British Technical University
Kazakhstan

Assel Kenesovna Jumasseitova - Professor, PhD of Economic Sciences, PhD in management

Almaty 



D. Alybayeva
KBTU Business School, Kazakh-British Technical University
Kazakhstan

Dana Alybayeva - DBA candidate 

Almaty 



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Review

For citations:


Potluri R.M., Jumasseitova A.K., Alybayeva D. The impact of emotional brand loyalty on the behavior of Kazakhstan fashion industry consumers. Central Asian Economic Review. 2025;(3):91-105. https://doi.org/10.52821/2789-4401-2025-3-91-105

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ISSN 2789-4398 (Print)
ISSN 2789-4401 (Online)