caerCentral Asian Economic ReviewCentral Asian Economic Review2789-43982789-4401Университет Нархоз10.52821/2789-4401-2023-2-56-71caer-827Research ArticleНАЦИОНАЛЬНАЯ ЭКОНОМИКА: ВЕКТОРЫ РАЗВИТИЯNATIONAL ECONOMY: DEVELOPMENT VECTORSУправление знаниями как основа для современных инновацийKnowledge management as a basis for modern innovationshttps://orcid.org/0000-0002-8981-9922ПанкратоваА. В.PankratovaA. V.

Панкратова Александра Викторовна - докторант PhD.

Алматы

Almaty

alexkas2394@gmail.comhttps://orcid.org/0000-0003-1643-0788НикифороваН. В.NikiforovaN. V.

Никифорова Нина Владимировна - доктор экономических наук, профессор.

Алматы

Almaty

nikiforova1504@yandex.kzhttps://orcid.org/0000-0002-7387-7060ХанИ. Г.KhanI. G.

Хан Ирина Гурьевна - кандидат философских наук, профессор.

Алматы

Almaty

irina-khan@mail.ruАлматы Менеджмент УниверситетКазахстанAlmaty Management UniversityKazakhstan202322072023025671Copyright © Панкратова А.В., Никифорова Н.В., Хан И.Г., 20232023Панкратова А.В., Никифорова Н.В., Хан И.Г.Pankratova A.V., Nikiforova N.V., Khan I.G.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://caer.narxoz.kz/jour/article/view/827

Современные глобальные вызовы диктуют необходимость разработки новых подходов к управлению. В настоящее время компании конкурируют не просто товарами и услугами, а знаниями и умением их эффективного применения.

Цель статьи заключалась в изучении понятийно-категориального аппарата knowledge management и в формировании собственного понимания управления знаниями.

Методология исследования

Методология исследования. Проведен литературный обзор научных статей по knowledge management в рецензируемых журналах электронных баз данных с 1987 года в том числе с применением програм -мы «Harzing's Publish or Perish». Были изучены труды ученых в сфере философии, социологии, экономики, информационных систем и т. д. На основании результатов проделанной работы структурированы понятия «данные», «информация», «знания» и «управление знаниями».

Оригинальность /ценность исследования. Knowledge management - управление знаниями, как один из относительно новых видов менеджмента, вызывает как интерес со стороны представителей научного и делового сообщества, так и скептическое отношение к вопросу своей уникальности, необходимости и в принципе смысловой составляющей. Особенно это заметно в работах ученых, занимающихся вопросами управления информацией. Однако исследователи в области инноваций связывают управление знаниями в компаниях с возможностью получения конкурентного преимущества.

Результаты исследования

Результаты исследования. Существуют разные точки зрения в контексте - являются ли эти термины синонимами или нет. Проведенное исследование показало, что рассмотрение данных понятий в качестве синонимов является заблуждением. Это ведет к неверному толкованию об объекте управления - о знаниях, и, следовательно, формирует поверхностное представление о самой функции и деятельности менеджеров по управлению знаниями. Изучение взаимосвязи людей, бизнес-процессов, IT-технологий, корпоративной культуры и иных факторов в рамках системы управления знаниями в компании представляется следующим шагом для продолжения данного исследования.

Contemporary global challenges engender the necessity of developing new approaches to management. Currently, companies compete not just with goods and services but with knowledge and abilities to effectively utilize them.

Purpose of the research

Purpose of the research. This article aims at examining the conceptual and categorical apparatus of the studied topic and building initial grounds for knowledge management understanding.

Methodology

Methodology. The paper presents a comprehensive literature review of preceding research on knowledge management in peer-reviewed journals of various electronic databases since 1987, including using «Harzing's Publish or Perish» software. In addition, research works in philosophy, sociology, economics, information systems, and other sciences were studied. Based on the research results, the concepts of «data», «information», «knowledge» and "knowledge management" were structured.

Originality / value

Originality / value. Knowledge management as one of the relatively new types of management arouses interest from representatives of the scientific and business community along with skepticism about its uniqueness, necessity, and basically about its semantic component. This is especially noticeable in the works of information management scholars. However, researchers in the field of innovation associate knowledge management in companies with the possibility of obtaining a competitive advantage.

Findings

Findings. The study showed that considering the above-mentioned concepts as synonymous was a misconception, this leads to a misinterpretation of the object of management - knowledge, and, thus, forms a superficial idea of the function and activity of knowledge management managers. The study of the relationship between people, business processes, IT technologies, corporate culture, and other factors within the knowledge management system in the company should be the next step to continue this research.

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The authors declare that there are no conflicts of interest present.