caerCentral Asian Economic ReviewCentral Asian Economic Review2789-43982789-4401Университет Нархозcaer-79Research ArticleГОСУДАРСТВЕННОЕ РЕГУЛИРОВАНИЕ БИЗНЕСАSTATE REGULATION OF BUSINESSКУЛЬТУРА КАЧЕСТВА КАК НЕОБХОДИМОЕ УСЛОВИЕ ДЛЯ ЭФФЕКТИВНОГО УПРАВЛЕНИЯ КАЧЕСТВОМQUALITY CULTURE AS A PREREQUISITE FOR EFFECTIVE QUALITY MANAGEMENTМанарбекГ. М.ManarbekG.

Гульден Манарбек – доктор философии (PhD)

Алматы

Almaty

Gulden.Manarbek@kaznu.kzКондыбаеваС. Т.KondybaevaS.

Салтанат Кондыбаева – кандидат экономических наук, доцент

Алматы

Almaty

saltanat.kondybayeva@kaznu.kzХандкеШ.HandkeS.

Доктор Стефан Хандке – профессор Факультета государственного управления

Дрезден

Dresden

stefan.handke@htw-dresden.deКазахский национальный университет имени аль-ФарабиКазахстанАl-Farabi Kazakh National UniversityKazakhstanДрезденский университет прикладных наукГерманияDresden University of Applied SciencesGermany202028022020013343Copyright © Манарбек Г.М., Кондыбаева С.Т., Хандке Ш., 20202020Манарбек Г.М., Кондыбаева С.Т., Хандке Ш.Manarbek G., Kondybaeva S., Handke S.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://caer.narxoz.kz/jour/article/view/79

Цель исследования. Представить новый элемент качества в секторе высшего образования и выделить важные аспекты культуры качества в управлении качеством.Методология исследования– это анализ существующей литературы, связанной с качеством, культурой и культурой качества.Оригинальность / ценность исследования заключается в том, что оно может служить теоретическим руководством для региональных ученых, академиков и руководителей университетов для формулирования процессов управления качеством в соответствии с существующей культурой качества или для изменения организаций, привнося новые аспекты культуры качества.Результаты исследования. Авторы приходят к выводу, что для достижения реального качества в высшем образовании важно внедрить культуру качества и постоянно совершенствовать ее, принимая во внимание как культурный / психологический элемент, так и структурный / управленческий элемент культуры качества.

Purpose of research. Introduction of a new element of quality in higher education sector and highlight important aspects of quality culture in quality management.Research methodology. An analysis of the existing body of literature related to quality, culture and quality culture.Originality /value of research of the paper is that it can serve as a theoretical guideline for regional academics, scholars and university managers to formulate their quality management processes in accordance with existing quality culture or to reshape their organizations bringing new aspects of quality culture.Research results. The authors reach the conclusion that, in order to have real quality in higher education, it is important to introduce a quality culture and to constantly improve it taking into consideration both cultural/psychological element and structural/managerial element of quality culture.

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The authors declare that there are no conflicts of interest present.