caerCentral Asian Economic ReviewCentral Asian Economic Review2789-43982789-4401Университет Нархоз10.52821/2789-4401-2022-5-114-126caer-727Research ArticleНАЦИОНАЛЬНАЯ ЭКОНОМИКА: ВЕКТОРЫ РАЗВИТИЯNATIONAL ECONOMY: DEVELOPMENT VECTORSРАЗВИТИЕ ВНУТРЕННЕГО УПРАВЛЕНИЯ В ВЫСШЕМ ОБРАЗОВАНИИ: ОЦЕНКА ПОЗИЦИИ АДМИНИСТРАЦИИ И ФАКУЛЬТЕТОВ УНИВЕРСИТЕТАDEVELOPMENT OF INTERNAL GOVERNANCE IN HIGHER EDUCATION: THE EVALUATION OF ADMINISTRATION AND ACADEMIC STAFF ATTITUDEhttps://orcid.org/0000-0002-1913-1858МанарбекГ.ManarbekG.

Алматы

Вашингтон

Gulden Manarbek – PhD, al-Farabi Kazakh National University

Almaty

USA

Gulden.Manarbek@kaznu.edu.kzКазахский национальный университет имени аль-Фараби; Университет имени Джорджа ВашингтонаСоединённые Штаты Америкиal-Farabi Kazakh national university; The George Washington universityUnited States20222203202305114126Copyright © Манарбек Г., 20232023Манарбек Г.Manarbek G.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://caer.narxoz.kz/jour/article/view/727

Целью настоящего исследования является определение и обоснование роли внутреннего управления в университетах для обеспечения эффективного управления качеством.Методология: Исследование проведено с использованием анкеты, разработанной исключительно для области высшего образования на основе ключевых особенностей высшего образования.Оригинальность статьи заключается в том, что в ней обсуждаются результаты исследования об определении роли внутреннего управления для эффективного управления качеством в высшем образовании. Во-вторых, настоящее исследование является первой попыткой изучения роли внутреннего управления как одного из важнейших столпов управления качеством в высшем образовании на региональном уровне.Результаты исследования показывают, что как административный, так и преподавательский состав высшего учебного заведения (Казахстанского национального университета) считают важным разработку ключевых процедур и процессов в соответствии с потребностями внутренних заинтересованных сторон. Полученные результаты демонстрируют осуществимость предлагаемых аспектов внутреннего управления и открывают новый взгляд на концепцию управления качеством с точки зрения развития внутренней среды университета.

The purpose of the present study is to outline and justify the role of internal governance in higher education institutions to provide an eff ective quality management.The methodology: The study is carried out using the questionnaire designed solely to higher education sector based on key peculiarities and features of an academic fi eld.The originality of the paper is that it discusses the fi ndings of the research about the role of eff ective internal governance for the eff ective quality management in higher education. Secondly, the current study is the fi rst attempt to study the role of internal governance as one of the most important pillars of quality management in higher education at the regional level.The fi ndings of the study reveal that both administrative and academic staff of higher education institution (Kazakh national university) consider the importance of developing key procedures and processes in aligning to internal stakeholders’ needs. The obtained results demonstrate the feasibility of the proposed dimensions of internal governance and open new insights into the concept of quality management from the perspectives of an institution’s internal environment.

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The authors declare that there are no conflicts of interest present.