caerCentral Asian Economic ReviewCentral Asian Economic Review2789-43982789-4401Университет Нархоз10.52821/2789-4401-2025-5-137-149caer-1593Research ArticleБИЗНЕС И УПРАВЛЕНИЕ: ПРОБЛЕМЫ И РЕШЕНИЯBUSINESS AND GOVERNANCE: ISSUES AND SOLUTIONSЭкологические методы управления человеческими ресурсами в гостиничном бизнесеEnvironmental methods of human resources management in the hotel businesshttps://orcid.org/0009-0000-9999-5543ЖапанА. Б.ZhapanA.

Алматы 

Almaty 

bota.bolatqyzy@gmail.comhttps://orcid.org/0000-0002-4017-3059СахановаГ. Б.SakhanovaG.

Алматы 

Almaty 

g_sakhanova@mail.ruЕлубаеваЖ. М.YelubayevaZh.

Алматы 

Almaty 

zhuldyze@mail.ruАлматинский технологический университетКазахстанAlmaty Technological UniversityKazakhstan20250512202505137149Copyright © Жапан А.Б., Саханова Г.Б., Елубаева Ж.М., 20252025Жапан А.Б., Саханова Г.Б., Елубаева Ж.М.Zhapan A., Sakhanova G., Yelubayeva Z.Данная работа распространяется под лицензией Creative Commons Attribution 4.0.This work is licensed under a Creative Commons Attribution 4.0 License.https://caer.narxoz.kz/jour/article/view/1593

Цель исследования – определить влияния экологически безопасного управления человеческими ресурсами на организационное поведение в секторе гостиничного бизнеса Республики Казахстан, где развивается зеленая экономика, и предложить меры, направленные на добровольное экологическое поведение сотрудников.

Методология – исследование включало метод системного анализа, обзор научной и публицистической литературы, а также опрос респондентов, на основе которого были получены результаты исследования.

Оригинальность / ценность исследования – авторами статьи определены актуальные вопросы развития управления гостиничного сектора, а именно экологичное управление человеческими ресурсами в гостиничном бизнесе Республики Казахстан. Предложенные авторами рекомендации представляют практический интерес и дадут свой вклад для дальнейших исследований.

Результаты исследования – авторами статьи обосновано влияние экологических методов управления человеческими ресурсами на организационное поведение в гостиничном бизнесе. Выявлены перспективные направления на стимулирование экологичного поведения сотрудников посредством взаимодействия трех компонентов: обучения, повышение производительности и вовлеченность сотрудников. По результатам исследования предложены меры по управлению человеческими ресурсами, направленные на добровольное экологическое поведение сотрудников.

Purpose – main purpose of the research paper to determine the impact of green human resource management on organizational citizenship behavior in the hotel industry of the Republic of Kazakhstan, where a green economy is developing, and to propose measures aimed at voluntary environmental behavior of employees.

Methodology

Methodology. The study included a system analysis method, a review of scientific and journalistic literature, and a survey of respondents, on the basis of which the results of the study were obtained.

Originality / value

Originality / value. The authors of the article have identified current issues in the development of hotel sector management, namely, environmentally friendly human resource management in the hotel business of the Republic of Kazakhstan. The recommendations proposed by the authors are of practical interest and will contribute to further research.

Findings

Findings. The authors of the article substantiate the influence of environmental methods of human resource management on organizational behavior in the hotel business. Promising directions for stimulating environmental behavior of employees through the interaction of three components are identified: training, increasing productivity and employee involvement. Based on the results of the study, measures for human resource management aimed at voluntary environmental behavior of employees are proposed.

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The authors declare that there are no conflicts of interest present.