<?xml version="1.0" encoding="UTF-8"?>
<!DOCTYPE article PUBLIC "-//NLM//DTD JATS (Z39.96) Journal Publishing DTD v1.3 20210610//EN" "JATS-journalpublishing1-3.dtd">
<article article-type="research-article" dtd-version="1.3" xmlns:mml="http://www.w3.org/1998/Math/MathML" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xml:lang="ru"><front><journal-meta><journal-id journal-id-type="publisher-id">caer</journal-id><journal-title-group><journal-title xml:lang="ru">Central Asian Economic Review</journal-title><trans-title-group xml:lang="en"><trans-title>Central Asian Economic Review</trans-title></trans-title-group></journal-title-group><issn pub-type="ppub">2789-4398</issn><issn pub-type="epub">2789-4401</issn><publisher><publisher-name>Университет Нархоз</publisher-name></publisher></journal-meta><article-meta><article-id pub-id-type="doi">10.52821/2789-4401-2024-5-112-126</article-id><article-id custom-type="elpub" pub-id-type="custom">caer-1299</article-id><article-categories><subj-group subj-group-type="heading"><subject>Research Article</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="ru"><subject>НАЦИОНАЛЬНАЯ ЭКОНОМИКА: ВЕКТОРЫ РАЗВИТИЯ</subject></subj-group><subj-group subj-group-type="section-heading" xml:lang="en"><subject>NATIONAL ECONOMY: DEVELOPMENT VECTORS</subject></subj-group></article-categories><title-group><article-title>МЕТОДЫ ПОЗИЦИОНИРОВАНИЯ БРЕНДОВ РЕСТОРАНОВ В КАЗАХСТАНЕ</article-title><trans-title-group xml:lang="en"><trans-title>BRAND POSITIONING METHODS OF RESTAURANTS IN KAZAKHSTAN</trans-title></trans-title-group></title-group><contrib-group><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0009-0002-1298-3449</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Шугаева</surname><given-names>Т. Б.</given-names></name><name name-style="western" xml:lang="en"><surname>Shugayeva</surname><given-names>T.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Шанхай</p></bio><bio xml:lang="en"><p>Shugayeva Tamira Bolatovna – Master's student</p><p>Shanghai</p></bio><email xlink:type="simple">shugaevatamira@gmail.com</email><xref ref-type="aff" rid="aff-1"/></contrib><contrib contrib-type="author" corresp="yes"><contrib-id contrib-id-type="orcid">https://orcid.org/0000-0002-7643-9285</contrib-id><name-alternatives><name name-style="eastern" xml:lang="ru"><surname>Канагатова</surname><given-names>Д. Б.</given-names></name><name name-style="western" xml:lang="en"><surname>Kanagatova</surname><given-names>D.</given-names></name></name-alternatives><bio xml:lang="ru"><p>Алматы</p></bio><bio xml:lang="en"><p>Candidate of Economic Sciences, PhD, Associate Professor, Deputy Director of the Business School at Satbayev University</p><p>Almaty</p></bio><email xlink:type="simple">11227799@mail.ru</email><xref ref-type="aff" rid="aff-2"/></contrib></contrib-group><aff-alternatives id="aff-1"><aff xml:lang="ru">Шанхайский Универститет<country>Китай</country></aff><aff xml:lang="en">Shanghai University<country>China</country></aff></aff-alternatives><aff-alternatives id="aff-2"><aff xml:lang="ru">Казахский национальный исследовательский технический университет им. К.И. Сатпаева<country>Казахстан</country></aff><aff xml:lang="en">Kazakh National Research Technical University<country>Kazakhstan</country></aff></aff-alternatives><pub-date pub-type="collection"><year>2024</year></pub-date><pub-date pub-type="epub"><day>29</day><month>01</month><year>2025</year></pub-date><volume>0</volume><issue>5</issue><fpage>112</fpage><lpage>126</lpage><permissions><copyright-statement>Copyright &amp;#x00A9; Шугаева Т.Б., Канагатова Д.Б., 2025</copyright-statement><copyright-year>2025</copyright-year><copyright-holder xml:lang="ru">Шугаева Т.Б., Канагатова Д.Б.</copyright-holder><copyright-holder xml:lang="en">Shugayeva T., Kanagatova D.</copyright-holder><license xml:lang="ru" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>Данная работа распространяется под лицензией Creative Commons Attribution 4.0.</license-p></license><license xml:lang="en" license-type="creative-commons-attribution" xlink:href="https://creativecommons.org/licenses/by/4.0/" xlink:type="simple"><license-p>This work is licensed under a Creative Commons Attribution 4.0 License.</license-p></license></permissions><self-uri xlink:href="https://caer.narxoz.kz/jour/article/view/1299">https://caer.narxoz.kz/jour/article/view/1299</self-uri><abstract><sec><title>Цель исследования</title><p>Цель исследования. Данное исследование было направлено на разработку комплексной модели, изучающей взаимосвязь между отдельными усилиями по позиционированию бренда (цена, место и продвижение) и созданием капитала бренда. В частности, исследование было направлено на изучение посреднической роли трех измерений Капитал бренда, включая Воспринимаемое качество, Лояльность к бренду и Осведомленность/Имидж бренда, в установлении связи между независимыми и зависимыми переменными. </p></sec><sec><title>Методология</title><p>Методология. Исследование проводилось в контексте ресторанного рынка Алматы, Казахстан, где данные были собраны с помощью онлайн-опросников. Выборка состояла из клиентов, недавно посетивших один из ресторанов города. Для проверки двенадцати гипотез была использована модель структурных уравнений, которая предполагала положительную связь между переменными. </p><p>Оригинальность / ценность исследования. Данное исследование предоставляет ценную информацию для маркетологов, работающих в ресторанном бизнесе, а также для маркетологов других отраслей, которые стремятся разработать эффективные усилия по позиционированию бренда. Понимая факторы, которые способствуют укреплению капитала бренда, маркетологи могут разрабатывать и реализовывать стратегии, которые эффективно позиционируют их бренд в сознании потребителей.</p></sec><sec><title>Результаты исследования</title><p>Результаты исследования. Результаты показали, что Место и Цена являются критическими факторами в процессе формирования Капитал бренда на казахстанском ресторанном рынке, в то время как Продвижение не оказывает на него значительного влияния. В частности, было установлено, что место оказывает наиболее сильное положительное влияние на воспринимаемое качество, лояльность к бренду и осведомленность/имидж бренда, за которым следует цена. Полученные результаты свидетельствуют о том, что рестораны Алматы должны сосредоточиться на развитии своих физических мест и ценовых стратегий для создания сильного Капитала бренда. </p></sec></abstract><trans-abstract xml:lang="en"><sec><title>Purpose of the research</title><p>Purpose of the research. The primary aim of this study was to develop a comprehensive model that investigates the relationships between selected Brand Positioning Eﬀorts—namely Price, Place, and Promotion—and the development of Brand Equity. The research focused on assessing the mediating role of three key dimensions of Brand Equity: Perceived Quality, Brand Loyalty, and Brand Awareness/Image, in establishing a connection between the independent and dependent variables.</p></sec><sec><title>Methodology</title><p>Methodology. The study was conducted within the restaurant market in Almaty, Kazakhstan, using data collected from online questionnaires distributed to customers who had recently visited a restaurant in the city. The sample data were analyzed through a structural equation modeling approach to test twelve hypotheses that posited positive relationships among the variables.</p><p>Originality/Value of the research. This research provides signiﬁcant insights into the factors that inﬂuence Brand Equity in a developing market context. By highlighting the importance of Place and Price over Promotion in building Brand Equity, the study oﬀers practical implications for marketers within the restaurant industry and beyond, contributing to the body of knowledge on strategic brand positioning.</p></sec><sec><title>Findings</title><p>Findings. The ﬁndings indicated that Place and Price play critical roles in the process of building Brand Equity in the Kazakhstani restaurant market, while Promotion did not exhibit a signiﬁcant inﬂuence. Place demonstrated the strongest positive impact on Perceived Quality, Brand Loyalty, and Brand Awareness/Image, followed by Price. The results emphasize that restaurants in Almaty should prioritize physical location and pricing strategies to eﬀectively build Brand Equity.</p></sec></trans-abstract><kwd-group xml:lang="ru"><kwd>капитал бренда</kwd><kwd>усилия по позиционированию бренда</kwd><kwd>место</kwd><kwd>цена</kwd><kwd>продвижение</kwd></kwd-group><kwd-group xml:lang="en"><kwd>Brand Equity</kwd><kwd>Brand Positioning Efforts</kwd><kwd>Place</kwd><kwd>Price</kwd><kwd>Promotion</kwd></kwd-group></article-meta></front><back><ref-list><title>References</title><ref id="cit1"><label>1</label><citation-alternatives><mixed-citation xml:lang="ru">Kim W. G., Kim H.-B. Measuring Customer-Based Restaurant Brand Equity // Cornell Hotel and Restaurant Administration Quarterly. — 2004. — Vol. 45. — No. 2. — P. 115-131. — DOI: 10.1177/0010880404264507.</mixed-citation><mixed-citation xml:lang="en">Kim, W. G., &amp; Kim, H.-B. (2004). Measuring customer-based restaurant brand equity. Cornell Hotel and Restaurant Administration Quarterly, 45(2), 115-131. https://doi.org/10.1177/0010880404264507</mixed-citation></citation-alternatives></ref><ref id="cit2"><label>2</label><citation-alternatives><mixed-citation xml:lang="ru">Aaker D. A. Managing Brand Equity. Capitalizing on the Value of a Brand Name. — 1991. — 10 p.</mixed-citation><mixed-citation xml:lang="en">Aaker, D. A. (1991). Managing brand equity: Capitalizing on the value of a brand name. The Free Press.</mixed-citation></citation-alternatives></ref><ref id="cit3"><label>3</label><citation-alternatives><mixed-citation xml:lang="ru">Chon K. S., Maier T. A. Welcome to Hospitality: An Introduction. — 3rd ed. — Clifton Park, NY: Delmar, 2010.</mixed-citation><mixed-citation xml:lang="en">Chon, K. S., &amp; Maier, T. A. (2010). Welcome to hospitality: An introduction (3rd ed.). Delmar.</mixed-citation></citation-alternatives></ref><ref id="cit4"><label>4</label><citation-alternatives><mixed-citation xml:lang="ru">Kiefer T. Understanding the Emotional Experience of Organizational Change: Evidence from a Merger // Advances in Developing Human Resources. — 2002. — Vol. 4. — No. 1. — P. 39-61. — DOI: 10.1177/1523422302004001004.</mixed-citation><mixed-citation xml:lang="en">Kiefer, T. (2002). Understanding the emotional experience of organizational change: Evidence from a merger. Advances in Developing Human Resources, 4(1), 39-61. https://doi.org/10.1177/1523422302004001004</mixed-citation></citation-alternatives></ref><ref id="cit5"><label>5</label><citation-alternatives><mixed-citation xml:lang="ru">Sulek J. M., Hensley R. L. The Relative Importance of Food, Atmosphere, and Fairness of Wait: The Case of a Full-Service Restaurant // Cornell Hotel and Restaurant Administration Quarterly. — 2004. — Vol. 45. — No. 3. — P. 235-247. — DOI: 10.1177/0010880404265345.</mixed-citation><mixed-citation xml:lang="en">Sulek, J. M., &amp; Hensley, R. L. (2004). The relative importance of food, atmosphere, and fairness of wait: The case of a full-service restaurant. Cornell Hotel and Restaurant Administration Quarterly, 45(3), 235-247. https://doi.org/10.1177/0010880404265345</mixed-citation></citation-alternatives></ref><ref id="cit6"><label>6</label><citation-alternatives><mixed-citation xml:lang="ru">Brotherton B. (Ed.). The International Hospitality Industry: Structure, Characteristics, and Issues. — Oxford: Butterworth-Heinemann, 2003.</mixed-citation><mixed-citation xml:lang="en">Brotherton, B. (Ed.). (2003). The international hospitality industry: Structure, characteristics, and issues. Butterworth-Heinemann.</mixed-citation></citation-alternatives></ref><ref id="cit7"><label>7</label><citation-alternatives><mixed-citation xml:lang="ru">Aaker D. A. Building Strong Brands. — New York: The Free Press, 1996.</mixed-citation><mixed-citation xml:lang="en">Aaker, D. A. (1996). Building strong brands. The Free Press.</mixed-citation></citation-alternatives></ref><ref id="cit8"><label>8</label><citation-alternatives><mixed-citation xml:lang="ru">Kim J.-H., Hyun Y. J. A Model to Investigate the Inﬂuence of Marketing-Mix Eﬀorts and Corporate Image on Brand Equity in the IT Software Sector // Industrial Marketing Management. — 2011. — Vol. 40. — No. 3. — P. 424-438. — DOI: 10.1016/j.indmarman.2010.06.024.</mixed-citation><mixed-citation xml:lang="en">Kim, J.-H., &amp; Hyun, Y. J. (2011). A model to investigate the inﬂuence of marketing-mix eﬀorts and corporate image on brand equity in the IT software sector. Industrial Marketing Management, 40(3), 424-438. https://doi.org/10.1016/j.indmarman.2010.06.024</mixed-citation></citation-alternatives></ref><ref id="cit9"><label>9</label><citation-alternatives><mixed-citation xml:lang="ru">Yoo B., Donthu N., Lee S. An Examination of Selected Marketing Mix Elements and Brand Equity // Journal of the Academy of Marketing Science. — 2000. — Vol. 28. — No. 2. — P. 195-211. — DOI: 10.1177/0092070300282002.</mixed-citation><mixed-citation xml:lang="en">Yoo, B., Donthu, N., &amp; Lee, S. (2000). An examination of selected marketing mix elements and brand equity. Journal of the Academy of Marketing Science, 28(2), 195-211. https://doi.org/10.1177/0092070300282002</mixed-citation></citation-alternatives></ref><ref id="cit10"><label>10</label><citation-alternatives><mixed-citation xml:lang="ru">Yerdavletova F., Mukhambetov T. Restaurant Market in Kazakhstan: A Portrait in Comparison with the US Market // Business: Theory and Practice. — 2014. — Vol. 15. — No. 3. — P. 269-278. — DOI: 10.3846/btp.2014.27.</mixed-citation><mixed-citation xml:lang="en">Yerdavletova, F., &amp; Mukhambetov, T. (2014). Restaurant market in Kazakhstan: A portrait in comparison with the US market. Business: Theory and Practice, 15(3), 269-278. https://doi.org/10.3846/btp.2014.27</mixed-citation></citation-alternatives></ref><ref id="cit11"><label>11</label><citation-alternatives><mixed-citation xml:lang="ru">Kotler P. Marketing Management: Analysis, Planning, and Control. — 6th ed. — Englewood Cliﬀs, NJ: Prentice-Hall, 1988.</mixed-citation><mixed-citation xml:lang="en">Kotler, P. (1988). Marketing management: Analysis, planning, and control (6th ed.). Prentice-Hall.</mixed-citation></citation-alternatives></ref><ref id="cit12"><label>12</label><citation-alternatives><mixed-citation xml:lang="ru">Keller K. L. Conceptualizing, Measuring, and Managing Customer-Based Brand Equity // Journal of Marketing. — 1993. — Vol. 57. — No. 1. — P. 1-22. — DOI: 10.2307/1252054.</mixed-citation><mixed-citation xml:lang="en">Keller, K. L. (1993). Conceptualizing, measuring, and managing customer-based brand equity. Journal of Marketing, 57(1), 1-22. https://doi.org/10.2307/1252054</mixed-citation></citation-alternatives></ref><ref id="cit13"><label>13</label><citation-alternatives><mixed-citation xml:lang="ru">Dodds W. B., Monroe K. B., Grewal D. Eﬀects of Price, Brand, and Store Information on Buyers' Product Evaluations // Journal of Marketing Research. — 1991. — Vol. 28. — No. 3. — P. 307-319. — DOI: 10.1177/002224379102800305.</mixed-citation><mixed-citation xml:lang="en">Dodds, W. B., Monroe, K. B., &amp; Grewal, D. (1991). Eﬀects of price, brand, and store information on buyers' product evaluations. Journal of Marketing Research, 28(3), 307-319. https://doi.org/10.1177/002224379102800305</mixed-citation></citation-alternatives></ref><ref id="cit14"><label>14</label><citation-alternatives><mixed-citation xml:lang="ru">Rao A. R., Monroe K. B. The Eﬀect of Price, Brand Name, and Store Name on Buyers' Perceptions of Product Quality // Journal of Marketing Research. — 1989. — Vol. 26. — No. 3. — P. 351-357. — DOI: 10.1177/002224378902600309.</mixed-citation><mixed-citation xml:lang="en">Rao, A. R., &amp; Monroe, K. B. (1989). The eﬀect of price, brand name, and store name on buyers' perceptions of product quality. Journal of Marketing Research, 26(3), 351-357. https://doi.org/10.1177/002224378902600309</mixed-citation></citation-alternatives></ref><ref id="cit15"><label>15</label><citation-alternatives><mixed-citation xml:lang="ru">Farquhar P. H. Managing Brand Equity // Marketing Research. — 1989. — Vol. 1. — No. 3. — P. 24–33.</mixed-citation><mixed-citation xml:lang="en">Farquhar, P. H. (1989). Managing brand equity. Marketing Research, 1(3), 24-33.</mixed-citation></citation-alternatives></ref><ref id="cit16"><label>16</label><citation-alternatives><mixed-citation xml:lang="ru">Thaler R. Mental Accounting and Consumer Choice // Marketing Science. — 1985. — Vol. 4. — No.3. — P. 199-214. — DOI: 10.1287/mksc.4.3.199.</mixed-citation><mixed-citation xml:lang="en">Thaler, R. (1985). Mental accounting and consumer choice. Marketing Science, 4(3), 199-214. https://doi.org/10.1287/mksc.4.3.199</mixed-citation></citation-alternatives></ref><ref id="cit17"><label>17</label><citation-alternatives><mixed-citation xml:lang="ru">Srivastava N. V., Mookerjee A. Determinants of Brand Equity for Banking Business Application Software Products // International Journal of Technology Management. — 2004. — Vol. 28. — No. 1. — P. 128-138. — DOI: 10.1504/IJTM.2004.005057.</mixed-citation><mixed-citation xml:lang="en">Srivastava, N. V., &amp; Mookerjee, A. (2004). Determinants of brand equity for banking business application software products. International Journal of Technology Management, 28(1), 128-138. https://doi.org/10.1504/IJTM.2004.005057</mixed-citation></citation-alternatives></ref><ref id="cit18"><label>18</label><citation-alternatives><mixed-citation xml:lang="ru">Aaker D. A., Jacobson R. The Financial Information Content of Perceived Quality // Journal of Marketing Research. — 1994. — Vol. 31. — No. 2. — P. 191-201. — DOI: 10.2307/3152193.</mixed-citation><mixed-citation xml:lang="en">Aaker, D. A., &amp; Jacobson, R. (1994). The ﬁnancial information content of perceived quality. Journal of Marketing Research, 31(2), 191-201. https://doi.org/10.2307/3152193</mixed-citation></citation-alternatives></ref><ref id="cit19"><label>19</label><citation-alternatives><mixed-citation xml:lang="ru">Zeithaml V. A. Consumer Perceptions of Price, Quality, and Value: A Means-End Model and Synthesis of Evidence // Journal of Marketing. — 1988. — Vol. 52. — No. 3. — P. 2-22. — DOI: 10.2307/1251446.</mixed-citation><mixed-citation xml:lang="en">Zeithaml, V. A. (1988). Consumer perceptions of price, quality, and value: A means-end model and synthesis of evidence. Journal of Marketing, 52(3), 2-22. https://doi.org/10.2307/1251446</mixed-citation></citation-alternatives></ref><ref id="cit20"><label>20</label><citation-alternatives><mixed-citation xml:lang="ru">Ries A., Trout J. Positioning: The Battle for Your Mind. — 20th Anniversary ed. — New York: Mc-Graw-Hill, 2001.</mixed-citation><mixed-citation xml:lang="en">Ries, A., &amp; Trout, J. (2001). Positioning: The battle for your mind (20th anniversary ed.). McGraw-Hill.</mixed-citation></citation-alternatives></ref><ref id="cit21"><label>21</label><citation-alternatives><mixed-citation xml:lang="ru">Ries A., Trout J. The Positioning Era Cometh // Advertising Age. — 1972. — Vol. 43. — P. 35-38.</mixed-citation><mixed-citation xml:lang="en">Ries, A., &amp; Trout, J. (1972). The positioning era cometh. Advertising Age, 43, 35-38</mixed-citation></citation-alternatives></ref></ref-list><fn-group><fn fn-type="conflict"><p>The authors declare that there are no conflicts of interest present.</p></fn></fn-group></back></article>
